WISE IT LLC (“we”, “us”, “our”) operates ShapePitch. This policy explains how we collect, use, and protect your data.
1. Information We Collect
We collect information you provide directly:
• Account data (name, email, password)
• Billing information (processed by Stripe)
• Content you create (pitches, bets, cycles)
• Usage data and analytics
2. How We Use Your Data
We use your information to:
• Provide and maintain the Service
• Process payments and send invoices
• Send service updates and support messages
• Improve our product based on usage patterns
• Comply with legal obligations
3. Data Storage & Security
• Data encrypted in transit (TLS) and at rest (AES-256)
• Hosted on secure cloud infrastructure
• Regular security audits and monitoring
• Access limited to authorized personnel only
4. Data Sharing
We only share data with:
• Payment processors (Stripe) for billing
• Infrastructure providers for hosting
• Legal authorities when required by law
We never sell your personal data.
5. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Withdraw consent
Contact privacy@shapepitch.com to exercise these rights.
6. Cookies
We use essential cookies for:
• Authentication and session management
• Security and fraud prevention
• Remembering your preferences
No third-party advertising cookies.
7. Data Retention
• Active accounts: Data retained while account is active
• Deleted accounts: Data removed within 30 days
• Billing records: Retained 7 years for tax compliance
8. Contact
WISE IT LLC
Email: privacy@shapepitch.com
For GDPR requests, we respond within 30 days.